IDCheck for Shared Branching

Effective May 1, 2025

At Big Island Federal Credit Union, protecting your financial security is one of our top priorities. That’s why we’re introducing IDCheck, a new identity verification process for visitors using Shared Branching services.

Beginning May 1, 2025, when visiting a Shared Branch location, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification from IDCheck. This additional layer of authentication will be used for all withdrawals from accounts.

How it Works:

• Scan the QR code located in the branch or visit verify.coop.org.
• Select your credit union’s name from a drop-down list.
• Enter your member number and the last four digits of your social security number.
• Upload a photo of your ID.
• Take a selfie.  Tip: Save your validation for an even quicker experience next time!
• Show your one-time passcode to the teller (passcode is valid for 20 minutes).

A Note for Big Island Federal Credit Union Members:

When traveling out-of-state and visiting another credit union within the Shared Branching network, you may be asked to complete the IDCheck process before accessing your account.  IDCheck is part of a growing effort to enhance security across the Shared Branching network and help protect your account wherever you go.

Thank you for helping us keep Shared Branching safe and secure!

If you have any questions, please contact us at 808-935-9778.