Protect Yourself from Credit Card Fraud

Credit card fraud is a crime that could cost cardholders and issuers hundreds of millions of dollars and is increasing each year.


Precautions you can take

If you detect fraud or lose your card


If you detect loss, theft, or unauthorized use on your BIFCU Visa, report it immediately by calling 800/991-4964. The faster you report it, the faster we can block your card, stop the losses, and order you a replacement card(s).  See the Federal Trade Commission Facts for Consumers - Credit, ATM and Debit Cards: What To Do If They're Lost or Stolen at for more detailed information.


For disputed transaction amounts or problems with merchants, the procedure is different. For these, you would notify us in writing as soon as possible.  There is also information on handling card disputes contained with your statement every month.


BIFCU Security measures


At BIFCU, we use every tool available to keep your Visa account secure. Here are just some of the measures we take...

·        Verified by Visa® – This optional free service verifies card ownership when making online purchases. It's designed to help prevent fraudulent use of your BIFCU Visa Credit Card and BIFCU Visa Express Check Card numbers. Visit Verified by Visa to learn more about this service and sign up.