Privacy Policy & Disclosures

Make Life A Little Easier With Our Electronic Services

Big Island Federal Credit Union offers a variety of convenient services to help members stay connected and conduct transactions 24 hours a day, 7 days a week.  Avoid the hassle of standing in lines, writing checks, buying stamps and not to mention wasting time and energy, by signing up with these services today.  And its all available at no cost to you, that's right...FREE!!

  • On-Line Branch
    Our On-Line Branch lets you manage all of your Big Island FCU accounts with the click of a mouse.  To create an On-Line Branch account, all you'll need is your Member Number and Audio Response System PIN.  CLICK HERE to enroll.
    • Get up to the minute account balances
    • Transfer funds between accounts
    • Make a loan or VISA® payment
    • Get account history
    • View pending VISA® Express Check Debit Card transactions
       
  • On-Line Lending
    Need to apply for a loan but can't get to the Credit Union?  Apply for a New or Used Auto Loan, Personal Loan, VISA Credit Card and more without leaving your seat.  Just CLICK HERE to apply.
    You can even pre-qualify for a Mortgage Loan, just fill out our On-Line Mortgage Pre-qualification Application HERE.
     
  • On-Line Bill Pay
    Don't like to write checks?  Get unlimited Bill Pay transactions for FREE!  Stop fussing with envelopes and save money on stamps.  For more information on enrolling, contact us at 808-935-9778 or info@bigislandfcu.com.
    • Easily add or delete merchants
    • Choose from flexible payment scheduling options
    • Make one-time payments
    • Review your payment history
       
  • e-Statements
    Paper statements are a thing of the past, join the e-revolution!  You can view your statements 24/7 from any internet connection by signing up today, CLICK HERE to get started.  Once there, click on Registration and fill in your Member Number and last four digits of your Social Security Number, then simply follow the onscreen instructions.  There's also a convenient e-Statement link on our Home page.

    You'll help the environment by producing less paper statements each month and you'll receive your statement faster.  Every month you'll receive an e-mail notifying you that your newest e-Statement is ready to view.  You'll be able to access up to 12 months worth of statements that can be saved directly to your personal computer.  You can also help prevent identity theft by eliminating personal information in your mailbox.
     
  • Alerts
    Stay informed of your finances by setting up electronic alerts that get delivered directly to your e-mail.  There are over 15 different user-defined alerts you can sign up for.  Once logged on to our On-line Branch, click on the Self Service tab and sign up for the Alerts of your choice.
    • General Alerts - Notifies you of e-mail address changes, logon id changes and security code changes.
    • Account Alerts - Notifies you if a share draft, ATM/Debit card transaction or withdrawal exceeds a certain amount.  You will also be notified  if your account goes above or below a certain balance or if a direct deposit is posted.
    • Transfer Alerts - Notifies you if a scheduled transfer is unable to process or a final series of recurring transfers have completed.
    • Bill Pay Alerts (for members who signup for Bill Pay) - Notifies you of upcoming payments, if a merchant has been added or changed, if a series of recurring payments have completed and if a payment was unable to process or exceeds a certain amount.
    • Alert History - Lets you view a historical list of all Alerts sent from our On-line Branch.

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